Privacy Policy – 77bet Pakistan Online Gaming Platform

This Privacy Policy describes how 77bet collects, uses, stores and protects the personal information of registered players and visitors to the platform, accessible at 77bet.bid and through the 77bet Android app.

When you register an account, make a deposit, place a bet, request a withdrawal or contact customer support, you are sharing information with 77bet. This policy explains exactly what that information is, why it is collected and what happens to it. The goal is to be transparent about data handling so that you can use the platform with a clear understanding of your privacy.

This policy applies to all sections of the 77bet platform — sports betting, live casino, slots, fish games, bingo and any other services available on the platform now or in the future. By using any part of the platform, you acknowledge that your data will be handled as described here.

77bet collects personal information in several ways — information you provide directly when registering or using the platform, and information that is generated automatically through your use of the platform.

Information you provide directly:

• Full name as it appears on your official identity document
• Date of birth, used to verify that you meet the 18+ age requirement
• Mobile number used for account registration and communication
• Identity verification documents — such as CNIC — where requested for KYC purposes
• Payment details linked to your PKR transactions, including JazzCash or Easypaisa account numbers and bank details
• Any communications you send to the 77bet customer support team

Information generated through platform use:

• Login history including timestamps and device information
• Betting and gaming activity — games played, stakes, outcomes, session duration
• Deposit and withdrawal transaction records
• IP address and general location data from your device
• Device type, operating system and browser information
• Platform interaction data such as pages visited and features used

77bet does not collect sensitive personal data such as health information, biometric data or religious beliefs. The data collected is limited to what is necessary for operating your account securely and processing your transactions accurately.

The personal information collected by 77bet is used for specific, clearly defined purposes. Your data is not used in ways that go beyond what is described here.

77bet does not use your personal data for targeted advertising on third-party platforms. Aggregated, anonymised platform usage data may be used internally to improve the platform experience but it is not linked back to individual accounts in this context.

All transactions on 77bet are conducted in PKR. When you deposit or withdraw using JazzCash, Easypaisa, Raast, bank transfer or card, the payment details you provide are used solely to process that transaction and to match it to your account.

• Payment processing for JazzCash and Easypaisa is handled through those providers' respective systems — 77bet does not have access to your mobile wallet password or PIN.
• Bank transfer details are used only to process the specific transaction for which they were provided.
• Debit and credit card data — where applicable — is handled in accordance with standard payment security practices.
• Payment account details must be registered in your own name. Third-party payment accounts cannot be linked to your 77bet account.

Transaction records — amounts, dates, method and status — are retained on your account for the purposes of account management, dispute resolution and compliance with financial record-keeping requirements.

77bet does not sell your personal data. Your information is not shared with third parties for marketing, advertising or any commercial purpose outside the operation of your account. The limited circumstances in which your data may be shared are as follows:

• Payment providers: Transaction details are shared with JazzCash, Easypaisa, Raast, banks or card processors as necessary to complete your deposit or withdrawal.
• Identity verification services: Where third-party KYC services are used to verify your identity, the relevant documents and details are shared with that service for verification purposes only.
• Legal and regulatory requirements: 77bet may be required to share information with relevant authorities in response to lawful requests. This is a legal obligation and not discretionary.
• Fraud prevention: Aggregated data may be shared with fraud prevention services to protect the platform and its users. This does not include individual identifying information beyond what is necessary to investigate a specific fraud concern.

Any third-party service that receives data shared by 77bet is required to handle it appropriately and not use it for purposes beyond what it was shared for.

The 77bet website uses cookies — small text files placed on your device by the browser — to support platform functionality. The types of cookies used include:

• Session cookies: These maintain your logged-in state during a platform session. Without these, you would need to log in again on every page. Session cookies are deleted when you close your browser.
• Preference cookies: These remember platform settings such as language preference or display options between sessions.
• Analytics cookies: These collect aggregated, anonymised information about how the platform is used — which sections are most visited, what devices are used — to help improve the overall experience.

77bet does not use third-party advertising cookies or tracking pixels that follow your activity across other websites. You can manage cookie settings through your browser's privacy controls. Blocking certain cookies may affect platform functionality, including maintaining your logged-in session.

The 77bet Android app may use equivalent technologies appropriate to mobile applications for session management and platform performance purposes.

77bet retains personal data for as long as your account is active and for a period after account closure as required for legal, compliance and dispute resolution purposes. Specific retention periods apply to different types of data:

• Account information: Retained for the duration of your account and for a minimum period after closure as required by applicable regulations.
• Transaction records: PKR deposit and withdrawal records are retained for a minimum period required for financial record-keeping compliance.
• Identity verification documents: Retained for the period required by applicable KYC and anti-money laundering regulations.
• Customer support communications: Retained for a reasonable period to allow for follow-up and dispute resolution.

Once the applicable retention period has expired, personal data is deleted or anonymised in a secure manner. Where data is anonymised rather than deleted, it can no longer be linked back to your individual account.

77bet implements technical and organisational measures to protect the personal data held on its systems from unauthorised access, disclosure, alteration or destruction.

• Access to personal data within the platform is limited to staff and systems that require it to perform their specific function.
• Platform communication uses standard encryption protocols to protect data in transit between your device and the platform.
• Account access requires your registered mobile number and password — do not share these with anyone.
• Where a data security incident occurs that affects your personal data, affected users will be notified in accordance with applicable requirements.

While 77bet takes security seriously, no online system is entirely immune to risk. You also play a role in keeping your account secure by using a strong password, not sharing your credentials and contacting support immediately if you notice any suspicious activity on your account.

As a registered player on 77bet, you have the following rights regarding your personal data:

• Right to access: You can request a copy of the personal data that 77bet holds about your account. Contact customer support to make this request.
• Right to correction: If personal data held on your account is inaccurate or incomplete, you have the right to request that it be corrected. Some information — such as your name — may require identity document verification before it can be updated.
• Right to account closure: You can request that your account be closed at any time. Following closure, your data will be handled in accordance with the retention policy set out above.
• Right to data portability: In certain circumstances, you may request that data you have provided be transferred in a structured format. Contact support for details.
• Right to object: You may object to certain types of data processing. Contact support with the specific concern and it will be reviewed.

All data rights requests should be submitted via the customer support contact. Requests will be reviewed and responded to within a reasonable timeframe. In some cases, identity verification may be required before a request can be actioned to ensure that data is only disclosed to the account holder.

77bet is strictly an 18+ platform. The platform is not intended for and does not knowingly collect personal data from persons under the age of 18. If you are under 18, you are not permitted to register or use the platform in any way.

If 77bet discovers that personal data has been collected from a person under the age of 18, that account will be closed immediately and all data associated with that account will be deleted from active systems in accordance with applicable requirements. Any funds on the account at the time of closure will be returned where possible.

If you believe that a minor has registered an account, please contact support immediately so the matter can be addressed.

This Privacy Policy may be updated from time to time to reflect changes in how the platform operates, how data is processed or to comply with applicable legal requirements. When material changes are made, the "Last Updated" date at the top of this page will be revised.

Where changes are significant, 77bet will make reasonable efforts to notify registered users — for example through a platform notification or communication to your registered mobile number. Your continued use of the platform after updated terms have been published constitutes your acceptance of the revised policy.

It is good practice to review this policy periodically, particularly if you are making a deposit, withdrawal or sharing additional personal information with the platform.

For any questions related to this Privacy Policy, to make a data rights request or to raise a concern about how your personal information has been handled, contact the 77bet support team.

You can reach us at: [email protected]

When contacting support about a data or privacy matter, please include your registered mobile number and a clear description of your request or concern. This helps the team respond accurately and efficiently. Data rights requests will generally be responded to within a reasonable timeframe, and identity verification may be required before personal data can be shared or modified.